Category Archives: Thursday (1:00-2:15)

Make sure your ladder is against the right wall: What HR professionals need to know about cybersecurity

Kevin Techau Head ShotBy: Kevin W. Techau

HR professionals are on the front lines in the challenge of maintaining cyber security in the workplace. It is estimated cyber breaches cost the global economy an estimated $450 billion last year.  2017 saw more money lost, more time stolen, and more data breached than any year in digital history. HR professionals play a pivotal role in preserving the security of the company in cyberspace.  HR departments hold some of the most private, important and sensitive information a business maintains. An HR database holds information such as: bank details, dates of birth, social security numbers, home addresses and many more. It is crucial  that the HR departments not only understand how to protect their own data, but the  companies as well. This presentation by a former United States Attorney with front-line experience in addressing cyber security issues  involving, prevention, detection, breaches, criminal  prosecution and internal investigations involving  cybercrimes. He will provide an up-to the minute review of how HR professionals can help build a human firewall to prevent cyber security lapses in the workplace. While cybercrime comes in many forms,  a  2017 study showed that 89% of companies have dealt with security incidents originating with a deceptive email – that means ransom ware, Trojans, viruses, stolen credentials and more.  Case studies will be used to explain the practices and techniques HR staff can use to successfully help implement cyber security  preventions training and techniques in their workplace.

Presentation Objectives:

  • Provide overview on how HR should protect their data,
  • Provide information on prevention, detection, breaches, criminal prosecution and internal investigations involving cyber breaches and crimes.
  • Provide a review of how HR professionals can help build a human firewall to prevent cyber security lapses in the workplace.
  • Provide an update on the growing cyber security regulatory and privacy law issues HR professionals must be prepared to handle.
  • Discuss case studies to explain best practices and techniques HR staff can use to successfully help implement cyber security prevention.

Click here to read more about this session

Posted in 2018 Speakers, Thursday (1:00-2:15)

Employer Sponsored Benefits: Highly Valued or Water Cooler Fodder?

Christine_Murphy-HeadshotChad Kunkel-HeadshotBy: Christine Murphy & Chad Kunkel

Do employees value their employer’s benefits offering as much as you think they do?   There are multiple forces working against employers regarding perceived value:

 

 

  • Healthcare literacy: We take for granted that the average Joe understands the basic health plan concepts.  Studies show us otherwise.  We will explore ways to help engage employees so they better understand their health plan
  • Multiple generations: For the first time in history we have up to 5 different generations in the workforce.  What has appealed to Baby Boomers doesn’t appeal to Millennials.   We will provide some insight into each generation.
  • Disjointed or non-existent communication strategy: Whether you are using traditional hand-outs, payroll stuffers, electronic, face to face educational sessions, are you communicating often enough to make a lasting impression?  Hitting members from varying platforms, often, can help reiterate your message.
  • Technology gap: Access to good information is key to helping members understand their benefit offering.  Online enrollment and communication portals can be an effective tool to spreading your message.  We will discuss ways to maximize the impact.
  • Lack of consumerism: The health care model in the U.S. has insulated members from true cost of services.  Most think their copay is the actual cost. To compound this, most healthcare professionals do not know the cost of the care they are providing.  We will discuss new tools and strategies to help members better understand the true cost of care.
  • Member advocacy:  The old adage is that 20% of members account for 80% of health plan costs holds true today.   What are health plans doing for members during their most vulnerable time – when they or a family member is sick?    We will explore the advantages of dedicated advocacy services to help members during difficult times.

Presentation Objectives:
Employers are spending hundreds of thousands, or millions of dollars each year on health benefits but employees often do not fully appreciate it. We will offer ideas to help HR staff maximize the perceived value.

Click here to read more about this session

Posted in 2018 Speakers, Thursday (1:00-2:15)

The Four-Step Feedback Model

Alan Feirer Head ShotBy: Alan Feirer

The best and least expensive tool we can use to drive engagement and productivity is frequent feedback. Without it, people are unsure of what to continue and what to change.

Feedback both connects us with our people, and connects them with more fulfilling work.

Have you heard these objections?

  • “I’m too busy to deal with ‘little stuff'; I’ll wait until it gets bigger, then I’ll address it.”
  • “I know people need positive feedback, but I feel like it sounds fake.”

Research and best practices indicate that employees thrive when feedback is…

  • Specific
  • Direct
  • Behavior-based
  • Frequent

In this session, learn the four-step feedback model to address positive or weak workplace behaviors in a way that honors best practices, yet is casual, brief, effective, and helps avoids tension.  Begin using and teaching this technique the very next day. And, count on more engagement as a result.

Presentation Objectives:

  • Learn and implement a tool that addresses performance appraisal
  • Learn and implement a tool that addresses performance management
  • Provide a tool for managers to effectively manage organizational performance

Click here to read more about this session

Posted in 2018 Speakers, Thursday (1:00-2:15)