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Category Archives: Uncategorized
Nightmare Employees
By: Mark Hudson
On a daily basis, HR professionals and managers face difficult decisions. Some business, some personality, some personal. With this reality, this session will work through some common types of nightmare employees. Through interactive case studies, this session will require audience input and brainstorming to address some common problematic workplace behavior. From the disruptive rule follower to the sophomoric salesperson, this session will engage the audience with practice advice to address and mitigate the risks posed by the nightmare employee.
The FMLA Voyage and How to Stay Afloat
By: Nathan Stucky & Rachelle Stewart
Participants will be refreshed on the employer’s legal obligations under the Family and Medical Leave Act. Participants will also hear about the centralization of all medical leaves of absence for 14,000 employees into the FSDS unit and what we have learned during this project. By the end of the session, objectives covered will include: 1) When has the employee “disclosed” a need for leave? 2) General leave requirements & leave entitlements. 3) How medical information can be used and how do we manage the medical documentation? 4) When FMLA overlaps with the ADA 5) Medical Leave centralization at the University of Iowa, the good, bad, and ugly? Examples will be provided and discussed regarding some of the most challenging cases at the University of Iowa.
Presentation Objectives:
- When has the employee “disclosed” a need for leave?
- General leave requirements & leave entitlements
- How medical information can be used and how do we manage the medical documentation?
- When FMLA overlaps with the ADA
Mapping out the ADA Interactive Process
By: Nathan Stucky
Participants will learn about the employer’s legal obligations under the Americans with Disabilities Act and how to successfully employ persons with disabilities. By the end of the session attendees will be able to: 1) When the employer has been notified of an accommodation request, 2) With the ADAAA, do we need to worry about whether the health condition qualifies as a disability under the ADA, 3) What medical information do we need to obtain, and how do we use this information? 4) Who determines what is reasonable and who is expected to be the accommodation expert? 5) Who needs to be involved in this process? Examples of the most challenging disability cases at the University of Iowa will also be shared.
Presentation Objectives:
Participants will be refreshed on the employer’s legal obligations to engage in the Interactive Accommodation Process under the Americans with Disabilities Act. Objectives covered will include:
- When has the employer been “notified” by the employee of an accommodation request?
- With the ADAAA, do we need to worry about whether the health condition qualifies as a disability under the ADA? Short term? Long term?
- What medical information do we need to obtain, and how do we use this information?
- Who determines what is reasonable and are we expected to be the accommodation experts?
- Who needs to be involved in the process?
Medicare 101 – Health Insurance Options for Retirees
By: Corey Hoodjer
For many, Medicare is a confusing and unfamiliar topic. From a new set of guidelines, different products and a unique set of terminology and acronyms, Medicare seems intimidating to those new to the topic. However, with the Baby Boomer generation reaching retirement age and Medicare eligibility, many of our clients are hearing questions about Medicare, but lack the personal knowledge or resources to answer them. In this session, we will review Medicare basics, including basic terminology, eligibility, options for those who are or are thinking about retirement, and how human resources professionals can help answer employee questions. Additional resources and collateral will be shared to as a guide.
Presentation Objectives:
The objectives of this presentation are to provide attendees with a basic level of understanding regarding Medicare. We will review the program as a whole, options available to those who are or will soon reach Medicare eligibility and how to answer the most common questions related to Medicare.
Collaborative Culture Through Improv Comedy
By: Josh Chamberlin
Leaders often hear that they must create a culture of collaboration. The Last Laugh addresses this need in an entertaining and engaging way through an improv comedy approach. Improv comedians work together successfully on a regular basis – if they didn’t the audience wouldn’t laugh. Using comedic games and exercises our facilitators lead the participants on a series of interactive exercises focusing on the techniques of team building and collaboration, getting the entire audience involved in the exercises. The Last Laugh also identifies barriers to collaboration and, through their participatory games, learn to overcome them to create a culture of collaboration in any organization.
Presentation Objectives:
- Techniques for Collaborative Communication
- Techniques for Flexibility and Agility in the workplace
- Techniques to engage team members
Making Incentives Work
By: Kevin Paulsen and Nicole Roach
To drive and create results, it is essential that incentives not only connect to the company’s goals but what employees can affect. This means that targets, metrics, amounts and opportunities all need to be aligned and motivational . This session will identify the most effective techniques to help an organization attract, retain and motivate top employees. The latest research will be provided to confirm competitive amounts and trends in the marketplace. Looking at examples, we will examine approaches that drive performance all throughout the organization: operations; professional; management. Specific models and proven techniques with short-term and annual incentives will be presented that drive improved individual performance and overall profitability.
Presentation Objectives:
- Discuss specific compensation practices to attract and retain top talent and manage costs effectively.
- How to best link high/poor results individually and organizationally to reward performance
- Key factors to best integrate base compensation with variable compensation plans; resulting in a highly competitive total rewards package.
- How to achieve a good balance between individual and group performance within an incentive plan.
HR Project Management
By: Celina Peerman
Accomplishing specific outcomes in coordination across lines and departments is critical to success today. As a result, we are all project managers. This session will examine principles of project management from the initiating phase through evaluation phase. Emphasis will be placed on clearly defining scope, identifying stakeholders, developing a communication plan, executing the plan, and handling conflicts.
Presentation Objectives:
- Review effective project management principles
- Analyze and prepare for common roadblocks that can prevent success
- Apply learning to handle unexpected issues, political barriers, change, and conflict
- Connect best practices to daily actions as HR professionals for continuous improvement
“Headhunters” and fees, where and how do they fit in your recruiting model?
By: Jim Roy
Finding top talent in the current labor market in Iowa is a tremendous challenge. The concept of paying a fee for top talent can be scary. This presentation is discuss how and when to utilize a professional recruiting firm.
Presentation Objectives:
- To better understand the current recruiting climate in Iowa.
- To explain and better understand when you should call for outside help.
- To understand how fees are generated.
- To understand the mind of a recruiter and how they think about your organization.
- How to position yourself as an employer of choice.
Employment Case Law Update: 99 Problems But the Bench Ain’t One
By: Kelli Lieurance
The U.S. Supreme Court has issued several important decisions impacting employers in the last year, as have other federal courts. In this fast-paced, entertaining presentation, Kelli will discuss the practical implications of these decisions for employers to best assure compliance. Remember, it’s better to learn from the mistakes of others than find yourself in the midst of an indefensible lawsuit.
Presentation Objectives:
Participants will gain best practices through discussion of recent court decisions. In doing so, they can better position themselves for compliance through their day-to-day decision-making.
Charting the Course in the Workplace: Recruiting, Managing & Retaining 5 Generations
By: Scott Lesnick
Successfully blending the five generations currently in the workplace can be a tall order. Your HR leadership is essential in assisting all employees to better understand one another!
Our goal is to help support happier, dynamic, more productive employees while also maintaining focus on business, new laws and so much more.
Around the globe and in the U.S., today’s workers can have up to five different generations working side by side. And, productivity can decrease if your staff doesn’t understand the unique characteristics and talents each person/generation brings. After all, understanding and growing our talent and organizational culture creates opportunities for increase productivity, higher retention and better communications between staff and departments.
This highly requested interactive presentation covers strategic methods of improving employee morale, improving operational efficiency, increasing employee retention and improving employee productivity; how to find it, how to harness it and how to keep it. Important in all lines of work!
Presentation Objectives:
Millennials and Gen. Z get a special nod in this presentation- you’ll see why they deserve it in this fun, informative, interactive and fast paced session!
Retirement Investors: Connecting Math, Emotion and Choice
By: Mike Smoots
Retirement plan sponsors face a challenge that is more complicated than it may appear in offering employees the opportunity to save at work. Employees need to retire. And employers need to provide this benefit in a cost efficient manner. Given the current legal environment, the stakes are high for understanding these challenges and reaching good answers.
Relative to employees saving in the plan: they are subject to the same pitfalls that challenge most investors, like lack of knowledge, poor decisions and regret. Employee education is critical in making this important benefit effective. Investor behavior, math and personalized goal planning are three topics that employers can share to drive improved choices and better results for savers.
As for the plan itself and its efficiency (or cost): unfortunately our financial system has created a maze that plan sponsors must navigate. The bright light needed for success in this regard is fee transparency, but ‘revenue sharing’ can make that difficult. Clarity on the true cost of the retirement plan requires identification of conflicts of interest and certainty as to how various parties are paid. Breaking cost into three distinct components: 1) investment expense, 2) administrative expense and 3) the cost of advice is a powerful way to measure actual retirement plan cost.
Over the past several years, the legal consequences of making a retirement plan available have increased in significance. Lawsuits against plan sponsors are common, and the Department of Labor has become more focused on retirement plans, in general. No matter what new regulations, if any, are finally implemented, a buzz word has been amplified in the retirement plan conversation: fiduciary. While it is important for fiduciaries to understand the applicable legal obligations, it is just as important to understand effective methods for retaining an outside advisor to provide advice, in an arena where conflicted advice can be common.
Presentation Objectives:
- #1 Saving for Retirement. Help retirement plan sponsors and employees understand the common pitfalls that retirement plan savers encounter and how to overcome them. A) Learn why stock market fluctuations lead to poor investing decisions: 401k savers often buy high, sell low and stay out, when left on their own. B) Explain the math showing that how much saved and how long one saves far outweighs other factors in achieving a successful retirement. In particular, the power of compounding may be a surprise for many people less familiar with investing. C) Demonstrate a useful tool that helps people plan and commit, which may act as a foundation for good investment choices, against the volatile securities markets: Shlomo Benartzi’s Retirement Goal Planning System.
- #2 Retirement Plan Cost Structures. Employers often have a difficult time understanding the retirement plan discussion, whether that concerns the jargon, proclaimed value or cost. Decoding revenue sharing practices is the best path toward finding transparency. This practice breaks retirement plan cost into three aspects: A) investment expense B) administrative expense and C) the cost of advice.
- #3 Legal Environment. Summarize some of the recent retirement plan litigation against retirement plan sponsors, which generally concerns a claim for breach of fiduciary duty under Employee Retirement Income Security Act of 1974 (or “ERISA”), especially the U.S. Supreme Court’s decision in May 2015: Tibble v. Edison International. Cover the current status of proposed regulation and the industry impact from the recently nullified Fiduciary Rule (What was the Department of Labor trying to accomplish?), as this environment impacts those tasked with fiduciary oversight of retirement plans.
How to Design and Implement a Successful Strategic Management Development Initiative
By: Mack Munro
Effective managers are key to any organization succeeding. If you are looking to bring a strategic edge to your organization, training and developing those managers is a key component. This presentation will show the importance of balancing performance management, strategic goals and initiatives, wants and needs of employees and managers, and tight budgets while working to implement a culture of learning. The outcome will be managers who are more effective and a workforce that is motivated, educated, and turns over infrequently.
In this session, participants will learn to proactively initiate (or adeptly respond to a request for) a “management training program.” Specifically, they will learn techniques to identify need, gather relevant data, leverage performance management, and communicate findings to senior management. They will also learn how to keep a program energized and permanently ingrain it into the organization’s culture, all the while communicating its success in the language of business.
Presentation Objectives:
- Describe how critical thinking and careful diagnosis are key skills for HR professionals to properly develop and communicate a management training strategy.
- Discuss guidelines for identifying performance gaps in managers and techniques to remedy them.
- Develop the skills and ability to communicate the needs, design, process, and results, and how they align with corporate strategic initiatives to senior leadership.
Changes in Fair Labor Standards Act Rules for 2018
By: Mike Staebell
Over the past year there have been many changes in Fair Labor Standards Act regulations and enforcement. This presentation will summarize the changes implemented by the Wage and Hour Division of the US Department of Labor, and what could be on the horizon. Topics will include: “White Collar Overtime Exemption Regulations”, “Employment Relationship: Joint Employment and Independent Contractor Classification”, and “Interns, Tipped Employees’ Wage and Hour Opinion Letters”.
Presentation Objectives:
Inform attendees of changes to the to the Fair Labor Standards Act statute and regulations in order to ensure their firms are complying with the latest rules.
Beyond Well-being – Create a Healthier Organization
By: Cory Jackson
You often hear the words wellness and well-being as synonymous, yet in reality they have different meaning, approaches and impacts on an organization and its employees. During this workshop, attendees will learn the importance of changing the mindset of their organization to positively impact both the organization and employees by focusing on a more holistic approach of well-being. This interactive workshop will stimulate discussion and thought on how to best align organizational programs, services and resources to maximize employee health and well-being. Participants will be provided with a workbook that they can used at their respective workplace to engage key stakeholders in the discussion, changing their mindset and focusing on well-being strategies and approaches that are unique to their organization.
Presentation Objectives:
The objectives of this presentation are to demonstrate the importance of focusing on a more holistic approach to well-being beyond well-being itself, stimulate discussion around the research and concepts critical to developing an overall approach, and to give participants hands-on experience with the concepts presented so that they can replicate at the workplace.
Leading Out of Drama®
By: Lauren Schieffer, CSP
Amazingly, office workers spend more than two and one half hours per week trying to resolve conflict and drama, which translates into $359 billion in losses for U.S. companies every year.
Are you tired of the DRAMA? What if you could wrestle drama to the ground? Drama diverts time, energy and money away from team goals, strategic priorities and critical activities. Easy to sense, harder to diagnose and prevent, drama is what happens
when people struggle against themselves and each other, with or without awareness, to feel justified about their unhealthy behavior. Scientific research tells us that drama is predictable, observable and reversible.
This fun and insightful program shows you how to harness the energy naturally created by conflict away from drama and toward a more constructive and productive energy and a corporate culture of Compassionate Accountability®.
Presentation Objectives:
- Learning Objective 1: Identify drama behaviors and how they impact strategic efforts while increasing self-awareness and personal responsibility for stopping drama.
- Learning Objective 2: Enforce rules of engagement to ensure drama doesn’t sabotage forward movement, and engage in positive conflict around the most important issues.
- Learning Objective 3: Facilitate innovation, goal-setting and rapid-cycle change and make decisions efficiently and with accountability.
How Human Resources Can Influence the C-Suite
By: Kyle Ray
This presentation will address the goals of the C Suite team during the planning, implementation and monitoring of business plans, and will specifically address how Human Resource professionals can ensure that they are seen as a necessary party to be included in these discussions.
Presentation Objectives:
- To motivate Human Resource professionals to not shy away from the C suite.
- To provide recommendation on how to strengthen the trust with the CFO/COO.
- Why you should never say “I don’t like numbers” and other detrimental statements.
- How to quantify the importance of people and culture.
HR Predictions – It’s Not for Meteorologists and Bookies
By: Kendra Dodd, SPHR, MHRD, SHRM-SCP
Now is the time for bold, forward-thinking HR leaders! CEOs (and other business leaders) expect HR to have a point of view that understands the past, looks to optimize the present, and attempts to predict the future…all in the pursuit of business success. While artificial intelligence (AI) is revolutionizing the way business gets done, HR can revolutionize what gets done in the business.
Presentation Objectives:
- Discuss AI’s impact on businesses and HR
- Focus on what matters most while steering clear of “fake” analytics
- Discover how talent predictions can transform hiring and retention in good (and bad) ways
- Take your HR data from analytics to prediction to action
Facebagged, Twerminated, and NetWORKed: Social Media,Technology, and the Law
By: Kelli Lieurance
With the continuing expansion of technology, employers face unique challenges to assure their policies and procedures are both legally compliant and help minimize legal liability. This presentation will highlight some of the developing legal issues surrounding social media and technology use in (and out of) the workplace, and will include a practical discussion of what you can and cannot do in terms of regulating employee social media use.
Presentation Objectives:
By the end of the session, participants will be able to recognize potential pitfalls when disciplining employees for social media use, as well be better able to craft compliant social media policies. Participants will also be able to spot issues related to employee use of personal devices, wearables, and other technology.
The Impact of a Future Ready Workforce in Iowa
By: Kathy Leggett, Steve Gilbert and Mark Hudson
Future Ready Iowa is about creating a future that works for all Iowans. This exciting initative is building on Iowa’s already strong foundation to partner, create and innovate across sectors to create the workforce needed to empower our state’s industries to thrive. We want to rapidly expand opportunities for more Iowan’s to acquire the skills, knowledge and support needed to prepare for and obtain great careers and futures.
This session will educate business and human resource professionals on Future Ready Iowa’s priorities and programs from business and human resource representatives that set priorities on the Future Ready Iowa Alliance. Learn how targeted skills-building and work-based learning programs like apprenticeships and internships will strengthen your workforce into the future. Leave this panel presentation with an understanding of how to get engaged with Future Ready Iowa and take the initiative’s strategies into your professional role.
Presentation Objectives:
- Understand the need and urgency for Future Ready Iowa
- Discuss the goal and recommendations
- Future Ready Iowa ideas and strategies, how they are used by employers and HR professionals
- Next steps and how you can get involved
Productive Conflict
By: Alan Feirer
Conflict doesn’t need to be destructive to workplace performance or relationships. Teams who engage in productive conflict rely heavily on trust, and are better able to voice their opinions and concerns without fear, anxiety, or stress. Employees who participate in productive conflict are more likely to commit to change, hold themselves and others accountable to the goals of the team and company, and get results.
This session will help learners effectively respond to the uncomfortable and inevitable challenges of workplace conflict. This program is designed to help curb destructive behaviors so that conflict can become productive, improving workplace relationships and business results.
Presentation Objectives:
- Employees can identify their own tendencies to engage or restrain during conflict.
- Learn how to identify and move away from destructive behaviors.
- Encourage and adopt constructive behaviors in conflict.
- Use proven phrases and questions to encourage healthy conflict.
Employment Screening in 2018 – How to Interpret Criminal Records and What to Do If You Find One
By: Jessica Troncoso
Roughly 25% of the US adult population has a criminal record. Applicants with a criminal history are still afforded certain rights under anti-discrimination laws, such as the Fair Credit Reporting Act (FCRA), Title VII and many more. Making a hasty decision to remove someone with a criminal record from the applicant pool can result in costly lawsuits that put your employment screening process under the microscope. This presentation provides step-by-step guidance to ensure you follow all necessary regulations when deciding how to proceed when an applicant has a criminal record.
Presentation Objectives:
- FCRA guidelines for employment screening
- EEOC guidance for Criminal Arrest and Conviction Records
- Best practice tips and policy considerations
- Document retention requirements
- State specific disclosure requirements
- Surnames and how they affect your reports
Slow Down: The Challenges of Ethics in the Workplace
By: Dr. Cristina Wildermuth
The Code of Ethics for the Society of Human Resource Management (SHRM) requires HR professionals to act ethically in every professional interaction.” (SHRM, 2014). Ethical decisions, however, may be trickier than we think. First, HR professionals are asked to be both fair and compassionate. Sometimes, these two critical demands clash. Second, HR professionals may feel closer to some employees than to others. Proximity tends to change the way we reason about ethical decisions. The presenter will share the results of a study involving more than 1,000 HR professionals, suggest implications of her findings, and offer recommendations.
Presentation Objectives:
- Explain the meaning of a moral dilemma
- Explain how reason and intuition may “clash” in the solution of an HR moral dilemma.
- Define proximity and explain how closeness to others may be a “double edged sword” in the solution of ethical dilemmas
- Propose possible solutions to reconcile the need for compassion and the need for fairness in HR decisions
This Thing Called Happiness: Linking Positive Brains to Positive Performance & Employee Engagement
By: Devin C. Hughes
Today’s top organizations are facing a war for talent on a global scale – one that by all accounts is growing worse by the day. In order to win, HR teams must get serious about helping employees thrive.
The research is clear. Positive environments are performance enhancers. They are characterized by higher productivity, less turnover and more resilient cultures. Organizations with happy employees outperform the competition by as much as 202% (Gallup). Increasingly employees are looking for more purpose and meaning in their work. More than career paths, they want to feel alive at work—that what they are doing is making a positive difference. Yet many companies fail to realize a positive healthy workplace culture. Why? Because it seems elusive, hard to measure, and hard to prove ROI.
This presentation changes all that. Attend and learn the real, tangible, and actionable steps to building a better workplace culture, using a proven method for culture change.
Presentation Objectives:
- How to create a culture of personal accountability that builds trust across the organization
- How to build fun and celebration into your culture without sacrificing a relentless pursuit of results
- How to make Happiness a Business Strategy
- Watch engagement scores climb by creating a purpose-driven team
- Watch productivity soar by helping people find meaning in their work
It’s a New Day – Workforce Readiness & Retention Best Practices
By: Amber Youngblut, Amy Bakker, & Kyle Roed
In this interactive session, the panel will discuss innovative recruiting and retention methods used to reach non-traditional populations, including high school students, individuals with special needs and immigrant populations.
Presentation Objectives:
- School outreach and engagement strategies
- Tools to work with immigrant populations
- Methods to work with individuals with special needs
- Uses of social media in recruiting
What to do when the Feds knock: What HR Professional needs to know to effectively manage internal investigations
By: Kevin W. Techau
HR professionals and company leadership teams across all industries and businesses are confronted every day with evidence or allegations of potential wrongdoing at their companies. These scenarios may range from notification of a government investigation into allegations of violations of federal law by the corporation or senior management to a routine internal complaint of violations of the employee code of conduct or other company policy. HR professionals can play a pivotal role in deciding whether and how to conduct an internal investigation. In many instances the company will be best served by conducting some type of internal investigation into the allegations. However, it is important to understand that if the government knocks, the investigation is likely to be complex, broad and invasive to the business operation and will require different skills than routine investigations. This presentation by a former United States Attorney with front-line experience in leading criminal investigations and internal investigations in the workplace will start with a careful review of the factors involved in the decision of whether to initiate an internal investigation. Tips will be given in selecting the right investigator and suggestions how to minimize business disruption and cost associated with collecting, reviewing and producing information in a government related investigation. Suggestions on how to handle employee interviews, subpoenas, search warrants, press coverage and other topics related to the HR company role in internal investigations will be covered.
Presentation Objectives:
- Provide an overview of what HR professionals may see regarding evidence or allegations of potential wrongdoing at their companies.
- Discuss scenarios ranging from notification of a government investigation; allegations of violations of federal law by the corporation or senior management.
- Provide an overview of how HR professionals can play a pivotal role in deciding whether and how to conduct an internal investigation.
- Provide an overview of the factors involved in deciding whether to initiate an internal investigation.
- Provide tips for selecting the right investigator and suggestions on how to minimize business disruption and cost associated with collecting, reviewing and producing information in a government related investigation.
- Provided tips on how to handle employee interviews, subpoenas, search warrants, press coverage when an internal investigation has started.
The Five Finger Bonus: What HR professionals need to know about fraud in the work place
By: Kevin W. Techau
HR professionals are on the front lines in the battle against fraud in the workplace. A 2017 study of 2500 cases of workplace fraud involved a total of $6.3 billion in business loss. The study estimated the typical workplace loses 5% of annual revenue to fraud. Median loss of a single case of work place fraud in this study was $150,000. This presentation by a former United States Attorney with front-line perspective and experience in fraud prevention, criminal fraud prosecution and internal investigations involving workplace fraud will provide a top-to-bottom review of how fraud impacts the workplace from hiring decisions, background investigations, prevention & detection methods, internal investigations and criminal referrals. Prevention is the best defense against fraud, and there is no better preventative action than making a good hire. The presentation will cover steps to ensure the best background checks are accomplished. Case studies will be used to cover: key fraud prevention practices HR staff can use, top areas to monitor for employee fraud; types of workplace fraud and how to detect and prevent fraud as well as tips for successful internal investigations involving an allegation of workplace fraud or theft.
Presentation Objectives:
- Provide a front-line perspective on fraud prevention, criminal fraud prosecution and internal investigations involving workplace fraud.
- Provide a top-to-bottom review of how fraud impacts the workplace from hiring decisions, background investigations, prevention & detection methods, internal investigations and criminal referrals.
- Provided steps to ensure the best background checks are accomplished.
- Case studies will be used to cover: key fraud prevention practices HR staff can use, top areas to monitor for employee fraud; types of workplace fraud and how to detect and prevent fraud as well as tips for successful internal investigations involving an allegation of workplace fraud or theft.
Make sure your ladder is against the right wall: What HR professionals need to know about cybersecurity
By: Kevin W. Techau
HR professionals are on the front lines in the challenge of maintaining cyber security in the workplace. It is estimated cyber breaches cost the global economy an estimated $450 billion last year. 2017 saw more money lost, more time stolen, and more data breached than any year in digital history. HR professionals play a pivotal role in preserving the security of the company in cyberspace. HR departments hold some of the most private, important and sensitive information a business maintains. An HR database holds information such as: bank details, dates of birth, social security numbers, home addresses and many more. It is crucial that the HR departments not only understand how to protect their own data, but the companies as well. This presentation by a former United States Attorney with front-line experience in addressing cyber security issues involving, prevention, detection, breaches, criminal prosecution and internal investigations involving cybercrimes. He will provide an up-to the minute review of how HR professionals can help build a human firewall to prevent cyber security lapses in the workplace. While cybercrime comes in many forms, a 2017 study showed that 89% of companies have dealt with security incidents originating with a deceptive email – that means ransom ware, Trojans, viruses, stolen credentials and more. Case studies will be used to explain the practices and techniques HR staff can use to successfully help implement cyber security preventions training and techniques in their workplace.
Presentation Objectives:
- Provide overview on how HR should protect their data,
- Provide information on prevention, detection, breaches, criminal prosecution and internal investigations involving cyber breaches and crimes.
- Provide a review of how HR professionals can help build a human firewall to prevent cyber security lapses in the workplace.
- Provide an update on the growing cyber security regulatory and privacy law issues HR professionals must be prepared to handle.
- Discuss case studies to explain best practices and techniques HR staff can use to successfully help implement cyber security prevention.
Your Organization’s DNA: Taking Culture Out of the Shadows
By: Michael Stewart
Cultural change is difficult, so much so, organizations rarely know where to start. Organizations usually start with structure or tools, which are relatively easy to change but don’t yield long-term competitive advantages. Some will go deeper, focusing on reward systems and performance measures, and a few will even pursue true behavioral change. These initiatives are great, but they don’t result in a purposeful culture.
Through our interactive speaking engagement, we guide participants through shifting the way they approach their work (culture) to be in line with their organization’s direction and goals (strategy). Strategy culture alignment is unique to each organization and creates the differentiator your competitors wish they had.
Senior leaders understand culture will determine their success or failure. When the processes, systems, and metrics in the field of HR are linked to aligning a purposeful culture, our relevance to the organization increases significantly. Leaders drive culture. Culture drives performance. Performance drives results. Trust drives everything.
Presentation Objectives:
- Why Health? Covers trends in values and engagement, and explains why these practices are not sufficient.
- Why Culture? Explains how purposeful culture can account for as much as 50% of the competitive difference between organizations over a 10-year period.
- Activity: Using one’s own organization, participants will identify strategic goals, how culture is currently being approached, and what culture is needed to reach strategic goals. Work Effects’ ten dimensions of culture provide the framework for this activity.
The Impact of Burnout
By: Tammy Rogers
Burnout is considered the occupational hazard of the 21st century. Yet many organizations still consider it an individual problem. The research however is very clear — burnout is a workplace issue that actually impacts an entire organization. Burnout’s effects can be seen in an organization’s attendance rates, attrition ratios, customer service scores and employee engagement metrics. It impacts an organizations ability to attract and keep talent – and it has a direct impact on an organization’s bottom line.
Presentation Objectives:
- Impact of burnout on an organization
- What organizations can do to become burnout resistant
- How leadership effects burnout
- Practical steps that everyone can take to reduce burnout
HR’s Role in the Employee Career Journey
By: Taura Prosek
Every career journey is unique. It’s based on individual interests, needs, wants, strengths, competencies, abilities, opportunities, and maybe even being in the right place at the right time. What is HR’s role in this journey? With surveys showing that 85% of employees are not engaged, a corporation’s career strategy has the ability to make a difference. A career management framework will be introduced involving critical success factors for both the employee and the organization to help optimize retention, engagement, and productivity.
Presentation Objectives:
- Present a career management framework that can be customized for implementation at any organization.
- Discuss variety of ways HR can support the employee career journey.
- Participants will share ideas and best practices related to incorporating career management, development, and advancement into current talent management systems and processes.
A Deep Dive into Employee Benefits Benchmarking
By: Nicole Pfeiffer
Recruiting difficulty has continued to increase over the last five years and competition for talent is high. To attract and retain top talent, organizations must leverage their benefits package. Annually, the Society of Human Resource Management (SHRM) conducts is survey of U.S. employers to gather information on employee benefit programs. The findings report, which we will cover in this session, examines the prevalence of benefits over the past five years to track trends. Join us to learn more about what other employers are implementing within their benefits strategy to remain competitive in the current talent marketplace.
Presentation Objectives:
- Explore benefits benchmarking data for health, leave, retirement, work-life, financial, career, travel and relocation benefits
- Compare your benefits strategy with benchmark data in order to understand how you compare to your peers
- Gain insight into which benefits are trending up and which benefits are trending down
Employer Sponsored Benefits: Highly Valued or Water Cooler Fodder?
By: Christine Murphy & Chad Kunkel
Do employees value their employer’s benefits offering as much as you think they do? There are multiple forces working against employers regarding perceived value:
- Healthcare literacy: We take for granted that the average Joe understands the basic health plan concepts. Studies show us otherwise. We will explore ways to help engage employees so they better understand their health plan
- Multiple generations: For the first time in history we have up to 5 different generations in the workforce. What has appealed to Baby Boomers doesn’t appeal to Millennials. We will provide some insight into each generation.
- Disjointed or non-existent communication strategy: Whether you are using traditional hand-outs, payroll stuffers, electronic, face to face educational sessions, are you communicating often enough to make a lasting impression? Hitting members from varying platforms, often, can help reiterate your message.
- Technology gap: Access to good information is key to helping members understand their benefit offering. Online enrollment and communication portals can be an effective tool to spreading your message. We will discuss ways to maximize the impact.
- Lack of consumerism: The health care model in the U.S. has insulated members from true cost of services. Most think their copay is the actual cost. To compound this, most healthcare professionals do not know the cost of the care they are providing. We will discuss new tools and strategies to help members better understand the true cost of care.
- Member advocacy: The old adage is that 20% of members account for 80% of health plan costs holds true today. What are health plans doing for members during their most vulnerable time – when they or a family member is sick? We will explore the advantages of dedicated advocacy services to help members during difficult times.
Presentation Objectives:
Employers are spending hundreds of thousands, or millions of dollars each year on health benefits but employees often do not fully appreciate it. We will offer ideas to help HR staff maximize the perceived value.
Talent Development Trends in the State of Iowa
By: Todd McDonald
The workforce in the state of Iowa is continually changing. The speed of business, different generations and culture issues all drive the need for a different approach to leading and developing the talent in our organizations, approaches that lead to greater productivity and retention. This session will share results from the recent ATW/Iowa SHRM 2018-2019 Talent Development survey that was completed in August 2018.
Presentation Objectives:
During this session participant will review the ATW-SHRM Iowa Talent Development survey. Areas covered will include:
- Estimated annual direct training expenditures by companies
- Average training hours per employee
- Training priorities
- Top training topics
- Delivery methods
- Best practices for talent development
Leveraging Social Media to Find the Passive Job Seeker
By: Weston Lohry
This presentation will feature several strategic and tactical ways of using Facebook to find candidates for employment. The presenter will walk through and reveal the exact procedure for setting up effective and inexpensive Facebook ads. He will also explain the importance of landing pages and the role they play in acquiring leads.
Presentation Objectives:
To provide the audience with step-by-step instructions on how to utilize social media, primarily Facebook, to acquire employment leads from actively employed candidates and to answer questions and provide specif quidance to audience members by setting aside time for Q & A.
Industry Sector Boards: Working Together as an Industry
By: Amy Lasack, Judy Stoffel, and Gary Vogt
With the challenging workforce situation in Iowa, involvement in Industry Sector Boards has been one way employers are addressing the pipeline of workers as well as creating more awareness for the careers within their specific industries. Learn about the ICR IOWA Sector Boards and some of the innovative initiatives and programs these sector boards have implemented.
Presentation Objectives:
- Define Industry Sector Boards and benefits to the industry
- Provide examples of Industry Sector Board work to increase pipeline of workers and awareness of careers within specific industries
Making Millennials Great…5 Pillars for Building the Next Generation
By: Jeff Kortes and Randy Wilinski
Are you looking for new strategies to turn your millennial employees into “rock star” performers?
Jeff and Randy have been doing just that for the past decade. Jeff brings 28 years of experience as a human resources professional, coach, and father of three millennials. Now, as a “headhunter” he finds himself successfully recruiting millennials for his clients. Randy, a millennial himself, has held leadership roles where he has inspired other millennials.
Through humorous anecdotes, live action role play, real-life stories and interactive participation, they’ve created a program which enables participants to learn what will unlock your millennials potential at work.
Presentation Objectives:
- Understand how to unlock the true potential of the millennial generation.
- Enable participants to develop a systematic plan to optimize the performance of millennials in their organization.
- Prepare participants to go back to their organizations and advocate to leadership that the millennials have the potential to be the next great generation.
- Motivate participants to stop complaining about the millennials and do something about it.
Creating a Culture of C.R.A.P…Building an Engaged and Loyal Workforce in the New Workplace
By: Jeff Kortes
Have you ever wondered what makes some cultures are engines that produce excellent results year after year? Have you ever seen bosses that people would do almost anything for and wondered what their secret was? Those bosses and organizations that build a people-centric culture understand that it is the culture they create that drives success…not the opposite.
Jeff’s insight as an HR Leader, “headhunter,” coach, martial artist and US Army veteran made him realize that a culture created by a leader or an organization that had people as the foundation delivered sustained results year after year.
Through real-life stories and interactive participation, Jeff has created a program which helps participants understand how building an engaged and loyal workforce will produce sustained results.
This program is an “idea” program but it is also a “process” program. Participants will understand the importance of building an engaged and loyal workforce as well as learn actionable steps they can use to start building this type of culture.
Presentation Objectives:
- Understand reasons that employees love being on the receiving end of C.R.A.P. (Caring, Respect, Appreciation and Praise) and how to best give your employees C.R.A.P. so they deliver results for the organization in the new workplace.
- Prepare participants to advocate to senior leadership that in order to sustain results over the long-term in a changed workplace, a culture of C.R.A.P. (Caring, Respect, Appreciation and Praise) is an absolute must.
- Understand why the C.R.A.P. behaviors are instrumental in building a culture of engagement and employee loyalty with a workforce that has been conditioned that loyalty is dead and where engagement is problematic.
- Identify gaps where leadership is not leading in a manner that will produce sustained organizational results over time.
Leading by Influence
By: Alan Feirer
Effective leaders with influence have discovered this key: Positive working relationships and consistent modeling of expectations are powerful.
In this session, we will explore the value of moving past role power and into relationship power – the kind of power that actually works, because team members are engaged by mutual respect. Note that relationship power doesn’t lower the standards, but finds a more cooperative approach.
Then, drawing on the work of Patrick Lencioni, we will cover the three virtues of the ideal team player:
Humble – Humility is the single greatest and most indispensable attribute of being a team player. This person shares the credit, emphasizes team over self, and defines success collectively rather than individually. They are not self or ego-focused, but does things for the good of the team more than themselves.
Hungry – A desire to work hard. They look to do more and don’t necessarily need to be asked. Ambition that is focused on being part of something greater.
Smart – Not about intellectual capacity. They are bright about people and understand how actions affect others and their feelings. They ask good questions, listen to what others are saying, and engage intently.
When a leader is also a team player in ways that are clear to their team, and to their peers, they can more easily lead by influence.
We will cover interview questions, techniques to develop others, and ways to develop self. You will learn actionable ways to embody these virtues, and guide team members to exemplify them, too.
Presentation Objectives:
- Brief introduction to: The Five Behaviors of a Cohesive Team by Patrick Lencioni.
- The three virtues of the Ideal Team Player, and what they look like as leaders.
- Ways to develop the three virtues in yourself, and see how that influences your team.
- Ways to develop the three virtues in your team, and realize the process of development itself builds influence.
The Four-Step Feedback Model
By: Alan Feirer
The best and least expensive tool we can use to drive engagement and productivity is frequent feedback. Without it, people are unsure of what to continue and what to change.
Feedback both connects us with our people, and connects them with more fulfilling work.
Have you heard these objections?
- “I’m too busy to deal with ‘little stuff’; I’ll wait until it gets bigger, then I’ll address it.”
- “I know people need positive feedback, but I feel like it sounds fake.”
Research and best practices indicate that employees thrive when feedback is…
- Specific
- Direct
- Behavior-based
- Frequent
In this session, learn the four-step feedback model to address positive or weak workplace behaviors in a way that honors best practices, yet is casual, brief, effective, and helps avoids tension. Begin using and teaching this technique the very next day. And, count on more engagement as a result.
Presentation Objectives:
- Learn and implement a tool that addresses performance appraisal
- Learn and implement a tool that addresses performance management
- Provide a tool for managers to effectively manage organizational performance
How to Design and Implement a Successful Strategic Management Coaching Initiative
By: Margi Bush
Effective managers are the key to any organization succeeding in today’s VUCA environment. Bring a creative edge to your organization and learn how to train and develop your managers to incorporate coaching as a key component of your performance management process.
During this session, we will explore: How to build a framework for updating performance management, how to make it meaningful without eliminating performance appraisals, how to improve the quality of employee development conversations by moving from a once-a-year conversation to a regular conversation.
Presentation Objectives:
- Learn how to foster a coaching culture that improves communications between managers and employees
- Learn a coaching process that takes the pain out of the annual performance review
- Learn a coaching mindset that facilitates an innovative approach developing effective employees
This specific session will focus on the SHRM competency of HR Technical Expertise and Practice, and target the key behaviors of consultation and business acumen.
In this session, participants will learn to proactively initiate (or adeptly respond to a request for) a “management coaching program.” Specifically, they will learn techniques to identify need, gather relevant data, leverage performance management, and communicate findings to senior management. They will learn key areas to consider and standard traps to avoid falling into. Finally, they will learn how to keep a program energized and permanently ingrain it into the organization’s culture, all the while communicating its success in the language of business.