“It’s not my fault.” “It’s not my job.” “I didn’t know.” How to Cultivate Employee Accountability

By: Larry Johnson
Larry JohnsonExcuses. We’ve heard them all. Wouldn’t you love to have all your employees see what needs to be done, take the necessary actions to do it and accept responsibility for the results? Unfortunately, such is often not the case. In this dynamic presentation, organizational culture expert Larry Johnson will offer you practical strategies to raise the odds everyone behaves responsibly and enthusiastically to ensure the team and the entire organization succeed.
Larry approaches the issue from three perspectives:
1. Creating a POSITIVE environment where everyone WANTS to do their very best.
2. Clarifying expectations so everyone knows what represents success.
3. Turning around those who insist on not taking responsibility.

Objectives of this presentation include:

  • Three techniques for instilling in employees a sense of ownership for their jobs.
  • A conversational road map for tough conversations with non-performers.
  • Five strategies for changing the culture to be more accountable.
  • An approach to giving feedback that changes behavior and gets results.
  • How to keep employees from shifting their work back on to you.
  • A key indicator that tells you when to let an employee go.

About the Speaker:
For thirty years, Larry has helped organizations build more productive and profitable working cultures through the development of strong leaders and dedicated employees. He has received rave reviews from more 150,000 business, government, and health-care professionals his presentations on the topics of leadership, change, customer service, project management and honesty in business.

Larry is the co-author of the highly acclaimed, top-selling book, Absolute Honesty: Building a Corporate Culture That Values Straight Talk and Rewards Integrity, as well as Generations Inc.: From Boomers to Linksters, Managing the Friction Between Generations at Work.

He has also written more than 60 articles, published in recognized business and association journals. Additionally, Larry has eight years of real life experience as a manager in private sector health care, three years as a manager in city government, and 26 years as president of his own consulting firm.

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