Shuttleworth & Ingersoll

Wednesday Pre-Conference

Investigation Symposium

Presented by: Mark P.A. Hudson and Terri C. Davis

 Overview:

This symposium is designed to train HR professionals how to conduct and prepare for effective and reasonable workplace investigations.  This initial symposium will help identify key decision points for HR professionals to ensure intentionality in the proper execution of workplace investigations.  Don’t simply wing it.  Being reactionary will exacerbate poor decisions.  This introductory symposium will offer a wide variety of tips, techniques, and learning opportunities for the new HR professional to the most seasoned HR veteran.

I.                    Workplace Investigations Introduction and Overview

  1. Importance of workplace investigations
    1. Types of investigation
    1. Who decides what? 
    1. Picking the right investigator
    1. Legal Counsel—how to engage legal counsel well
    1. Confidentiality
    1. Understanding the culture, we currently work in

II.                  Workplace Investigation Structures/Frameworks/Road Maps

  1. Creating your investigative framework/road map/protocols
    1. Gathering evidence
    1. Drafting interview questions
    1. Preparing for the witness
    1. Note taking/tape recording
    1. Analysis
    1. Drafting the investigative report— (content, organization, conclusions, recommendations, etc.)
    1. Flexibility with Consistency
      1. Tips & Techniques for Witness Interviews (Live Action Interviews with Role Playing Attorneys)

Jeff Civillico

Thursday Keynote

Power of the Pivot

Jeff Civillico is a Las Vegas Headliner, TV Host Personality, and Philanthropist. He has been a Las Vegas Headliner with Caesars Entertainment for 7 years, having performed 1000+ shows at The LINQ, The Flamingo, and now at The Paris Hotel & Casino. Jeff is the Founder & Chairman of Win-Win Entertainment, a 501c3 national nonprofit based in Las Vegas that creates opportunities for professional performers to share their time and talent with children in need. Jeff serves on the board of several organizations including his alma mater Georgetown University, Las Vegas Academy of the Arts high school, Nevada Medical Center and The Greater Good Council of Las Vegas.

The Power of the Pivot

When you’re faced with an obstacle at home or at work, what do you do? How do you react? Do you allow that challenge to drain your energy, to kill your vibe? Or do you keep your forward momentum, and PIVOT through that challenge to emerge stronger? These last 18 months brought more challenges collectively than many of us had ever faced before in our lifetime: social challenges, economic challenges, health challenges…  just plain old LIFE challenges. At times, many of us struggled to remain happy and hopeful day-to-day.

In “The Power of the Pivot,” Jeff Civillico draws on his personal story of how he pivoted from performing in his kitchen as a child, to performing in Las Vegas as a Headliner with Caesars Entertainment, to “going virtual” to stay relevant in 2020 and 2021. He describes what a pivot is, why, when and how we should pivot, what a personal pivot looks like, what a professional pivot looks like, the difference between small and big pivots, and the difference between internal and external pivots.  Jeff’s combination of “entertainer” and “speaker” makes his presentations extremely unique, interactive, and FUN. By weaving his personal story throughout his signature routines from his “Comedy in Action” show, Jeff Civillico leaves attendees thoroughly entertained and inspired.

Dima Ghawi

Friday Keynote

Beyond the Image of Diversity: How to Create a Culture of Inclusion

Dima is Middle-Eastern in her genes, American in her heart, and a global citizen in her spirit. She ignites the untapped potential in individuals across the globe, empowering them to shatter limitations and become courageous, purpose driven leaders. Her own journey is one of escaping confinement, crossing continents, and transforming her life’s purpose. Harnessing the power of her story, Dima is committed to inspiring individuals to attain personal and professional growth.

Beyond the Image of Diversity: How to Create a Culture of Inclusion

While it is reassuring that more organizations recognize the value of diversity in their teams and are implementing metrics to measure progress, the real goal of diversity is to create a culture of inclusion and belonging. By focusing on establishing an inclusive environment, organizations can unlock the true value of diversity.   

In this presentation, Dima Ghawi shares three tips based on workplace surveys and interviews that she has conducted across a variety of organizations. They include:

  • Providing insight into what employees need to feel welcomed and included. 
  • Managing change and creating a courageous culture, instrumental for handling conscious and unconscious biases, micro-aggressions, and resistance to inclusion initiatives. 
  • Structuring and utilizing Employee Resource Groups (ERGs), valuable affinity groups that provide a support network and education opportunity for their members and also increase awareness across the company. 


Creating a culture of inclusion is no longer simply “a nice to have.” Instead, it is essential for recruiting, engaging, and retaining top talent, and, as a result, increasing the competitive advantage of the company. Audience members leave with actionable takeaways that can be employed to create a productive, engaging, and inclusive workplace for their team.


Email any questions about the speakers to programs@iashrm.org

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