By: Lauren Schieffer, CSP

Amazingly, office workers spend more than two and one half hours per week trying to resolve conflict and drama, which translates into $359 billion in losses for U.S. companies every year.

Are you tired of the DRAMA? What if you could wrestle drama to the ground? Drama diverts time, energy and money away from team goals, strategic priorities and critical activities. Easy to sense, harder to diagnose and prevent, drama is what happens
when people struggle against themselves and each other, with or without awareness, to feel justified about their unhealthy behavior. Scientific research tells us that drama is predictable, observable and reversible.

This fun and insightful program shows you how to harness the energy naturally created by conflict away from drama and toward a more constructive and productive energy and a corporate culture of Compassionate Accountability®.

Presentation Objectives:

• Learning Objective 1: Identify drama behaviors and how they impact strategic efforts while increasing self-awareness and personal responsibility for stopping drama.
• Learning Objective 2: Enforce rules of engagement to ensure drama doesn’t sabotage forward movement, and engage in positive conflict around the most important issues.
• Learning Objective 3: Facilitate innovation, goal-setting and rapid-cycle change and make decisions efficiently and with accountability.

About the Speaker:
As the daughter of a career Air Force officer, Lauren Schieffer was uprooted every few years. This imbued her with a profound independence and ability to adapt to changing circumstances. The lessons she learned from “The Colonel” have helped her make smart decisions and overcome adversity with humility and a sense of humor. Lauren has navigated most every aspect of corporate America in her career – from trucking to achieving Sales Director status for a global MLM, to managing a non-profit foundation. She has presented in 7 countries to associations, federal, state and local governments, as well as Fortune 500 companies – helping them reduce unnecessary conflict. Lauren is a Certified Speaking Professional through NSA and IFFPS. Able to relate to everyone from staff to C-suite executives, Lauren is a master storyteller, delivering insightful, inspirational and relevant content that empowers people to absorb and act upon what they’ve heard in a manner that keeps them chuckling!