The Psychology of Change

By: Alan Feirer
Alan FeirerAs leaders, you’ve likely developed skills at being proactive and reactive, but times of change call for leadership to be interactive. Changes in the workplace must be handled delicately, with added emphasis on intentional words and actions.
Stages of the change curve include Denial, Frustration, Depression, Experiment, Decision, and Integration. This workshop will help people learn what is precisely needed at each stage and how to offer it.

When people are in Denial, they need to understand alignment. When they are in Frustration, they need more information. When they are in Depression, they need motivation. When they are Experimenting, they need to develop capability. And when they are in Decision-mode, they need to learn how to share knowledge.
While many leaders know that team members need different things during change, they often misidentify what is needed. For example, they may work hard at motivation during the denial or frustration phase instead of creating alignment and maximizing communication.

This will be an interactive and upbeat workshop designed to empower and equip you with tools to successfully navigate in a changing environment. Delivery will be fast-paced, high-energy, and combine story, discussion, and activity to answer the question: “How do I put this into action?”

Objectives of this presentation include:

  • Understanding the Kübler-Ross Change Curve, and how it applies to teams experiencing change.
  • Learning what people need at each stage of change.
  • Ways to be interactive and maximize communication during periods of change
  • Sparking motivation and developing capability in your team during periods of change

About the Speaker:
Alan Feirer is a leadership trainer, Everything DiSC® Authorized Partner, Five Behaviors of a Cohesive Team™ Authorized Partner, organizational development consultant, and author of The Group Dynamic Field Guide: 51 Ideas You Can Use Today. For the last 19 years, he has done business as Group Dynamic, helping people embrace challenging work, and have less stress while getting more done. Alan works with managers, directors, leadership teams, staffs, and team members through leadership training, team-building, and communication training.

Mr. Feirer lives in Winterset, Iowa, with his wife, Julie, and daughter, Mara. He holds membership in many professional organizations, including Optimists, Madison County Area Chamber of Commerce, the West Des Moines Chamber of Commerce, the Greater Des Moines Partnership, and the Association for Talent Development (previous Central Iowa chapter President). Feirer’s other interests include competitive Scrabble, exercise, travel, dining, and anything Disney.

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